Expertise

Deep knowledge where data meets travel

My expertise spans marketing analytics, visitor research, and strategic consulting—all focused on helping destinations thrive.

Core Areas of Expertise

Marketing Analytics

I help destinations understand what's working in their marketing and why. This goes beyond basic reporting to uncover the insights that drive real optimization.

My approach combines technical analytics skills with strategic thinking—ensuring that data doesn't just get measured, but gets used to make better decisions.

Key Capabilities

  • Campaign performance measurement and optimization
  • Multi-channel attribution modeling
  • Web analytics and user behavior analysis
  • ROI calculation and economic impact analysis
  • Dashboard design and data visualization

Visitor Research

Understanding travelers is at the heart of effective destination marketing. I design and execute research programs that reveal why visitors choose certain destinations and what they're looking for.

From survey design to focus groups to behavioral data analysis, I use multiple methodologies to build a complete picture of visitor motivations and preferences.

Key Capabilities

  • Visitor profile and segmentation studies
  • Travel motivation and decision journey mapping
  • Brand perception and awareness research
  • Economic impact and spending analysis
  • Competitive positioning analysis

Strategic Consulting

Data is only valuable if it informs strategy. I work with destination leaders to translate insights into actionable plans that move the needle on organizational goals.

This includes everything from marketing strategy development to stakeholder presentations to board-level reporting that demonstrates ROI and builds support for tourism investment.

Key Capabilities

  • Data-driven marketing strategy development
  • Board and stakeholder presentations
  • Performance benchmarking and goal setting
  • Budget allocation and media mix optimization
  • Organizational analytics maturity assessment

Tools & Technologies

I work across a range of analytics platforms and technologies to deliver comprehensive insights.

Google Analytics

GA4 & Universal

Looker

Data Studio & BI

Tableau

Data Visualization

Survey Tools

Qualtrics & More

Arrivalist

Location Data

STR

Hotel Data

SQL

Data Querying

Ad Platforms

Meta, Google, etc.

Need expertise in these areas?

Whether you're looking for analytics support, research insights, or strategic guidance, let's talk about how I can help.